VACATURE: relocation manager

Job Description

Relocation Manager

Location – Netherlands

Salary - Negotiable

Our clients base is diverse in terms of the size of their expatriate populations, the scope of services we provide, and the locations in which we provide them. Specialising in the outsourced delivery of the international assignment programs of our clients, our people are skilled in policy design, implementation and delivery; expatriate compensation and benefits planning; payroll; coordination of relocation services both in-house and in conjunction with external vendors; and work closely with their colleagues in relation to tax, social security and immigration issues.

Responsibilities:

The role of the Relocation Manager is to manage client relationships on an operational level and act as an escalation point where issues may occur. In addition, the manager has team management and development responsibility.

Day to day responsibilities will include:

Principal client relationship contact and responsible for delivering positive relationships with all key stakeholders.

Responsibility for day-to-day delivery of services within the parameters of a detailed service level agreement on each client within their portfolio.

Responsible for the resolution of client service issues.

Responsible for the financial performance of their client
portfolio against KPI's.

Responsible for the development of each engagement within their portfolio through proactive advice on enhancements to improve service levels and profitability.

Active participation in the overall management of the outsourcing service.

Participation in new business pursuits and centre visit demonstrations.

For more information and a full job spec please contact Damian Bennett – damianb@alchemyrecruitment.com
Company Description

Alchemy Recruitment Ltd specialises in global recruitment for the Relocations/Global Mobility, Shipping, and Logistics sectors. Established over 15 years ago and staffed by industry qualified consultants our expertise, knowledge and experience within these industries is unparalleled. We recruit all levels of professionals and to every continent of the globe. To view our international vacancies please browse to www.alchemy-worldwide.com. We recruit for the following areas: Relocations: Global Mobility International Assignments Destination Services International HR Expatriate Management Corporate Immigration International Removals Shipping & Logistics: Import/Export all levels Logistics Operations Managers Project Co-ordinators Customs Clearance Business Developers Project Cargo Fine Art Shipping Multi-modal Forwarding Liner/Liner Agency Marine & Maritime: General Managers Fleet Managers Technical Superintendents QA/ISM Managers LNG Superintendents Charters/Shipbrokers Insurance/Cargo Claim



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